/ PRIVACY POLICY

1. / WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The people responsible for processing your personal data are: Fabien Martinet who currently sells products from the “lab429.com” website.

Postal address: 9 boulevard François Salini, 20000, Ajaccio

2. / WHY DO WE USE

YOUR PERSONAL DATA?

We will process some of your data depending on the products, services or features you wish to have at each moment.

In general, these will be as follows:

▪ your identification data (for example, your first name, your surname, the language and the country from which you interact with us, contact data, etc.);

▪ economic and payment information (for example, your payment or payment card data, information on your purchases, your orders, your returns, etc.);

▪ connection, geolocation and navigation data (if you interact with us from your mobile phone, for example);

▪ commercial information (for example, if you are subscribed to our newsletter),

▪ data on your tastes and preferences.

When we ask you to enter your personal data to allow your access to one of the features or one of our digital services, remember that certain boxes will be marked as mandatory, since these are data which we we need to provide the service in question or to allow you to access this functionality.

Thus, if you decide not to provide us with this data, it is possible that your registration as a user cannot be concluded successfully or that you will not be able to take advantage of these services or these functionalities.

In specific cases, a third party may have provided us with information about you by using features or one of our digital services, for example, by sending you a gift card or sending an order to your address.

In these cases, we process your data only when relevant to that function or service, as set out in the Privacy and Cookies Policy.

Depending on how you interact with one of our digital services, your personal data will be processed for the following purposes:

a / manage your registration as a user of one of our digital services:

If you decide to register as a user on one of our digital services, we will need to process your data to identify you as a user of it and to allow you to access the different types of features, products and services that are available to you as a registered user. You can delete your registered user account by contacting us.

b / For the implementation, application and execution of the purchase or service contract concluded with us on one of our digital services.

This purpose includes the processing of your data, in particular for:

▪ To contact you with respect to updates or information communications regarding features, products or services concluded, including sending quality surveys on the products or services provided.

▪ Manage payment for the products you purchase, regardless of the payment method used.

For example :

If, when purchasing one of our products through the website, you choose to activate the functionality to save your payment card data for future purchases (where this function is available), we will need process the data indicated for the activation and implementation of this functionality.

The consent for the activation of this functionality allows your payment data to be automatically displayed during subsequent purchases, so you will not need to enter them during each new process and these data will be considered valid and effective for purchases. later.

You can modify or cancel your payment cards at any time in the section corresponding to the payment information, on your registered user account of the site.

▪ Activate the necessary mechanisms to prevent and detect unauthorized uses on any of our digital services (for example, during the purchase and return processes as well as in the event of potential fraud committed against you and/or against us ).

If we believe the transaction may be fraudulent or we detect unusual behavior that signals an attempted fraudulent use of our features, products or services, this processing may have consequences such as the blocking of the transaction or the deletion of your user account.

▪ Manage possible exchanges or returns after purchase and manage requests for information on the availability of items, the reservation of products through one of our digital services.

▪ For billing purposes and to provide you with tickets and invoices for purchases made on the “lab429.com” site.

▪ Guarantee you the use of other features or services available, such as the purchase, receipt, management and use of the Gift Card.

vs. To respond to inquiries or requests made through Customer Service channels

We only process the personal data strictly necessary to manage or resolve your query or request.

d. For marketing purposes

This purpose includes the processing of your data, subject to your consent, in particular for:

▪ Personalize the services we offer you and allow us to offer you recommendations based on your interactions with one of our digital services and an analysis of your user profile (for example based on your purchase and the history of navigation).

▪ If you are subscribed to our Newsletter, we will process your personal data to manage your subscription, including sending targeted information about our products or services through various means (such as e-mail or SMS).

▪ We would therefore like to draw your attention to the fact that this data processing includes the analysis of your user or customer profile to determine what your preferences are and therefore which products or services are more appropriate to your style for you send information. For example, based on your purchase and browsing history (i.e. based on the items you clicked on), we will offer you products that we believe may be of interest to you.

▪ Remember that you can unsubscribe from the Newsletter at any time.

▪ Implementation of promotional actions (for example, for the realization of competitions or the sending of your list of preserved articles to the electronic address which you will indicate to us).

By participating in a promotional action, you authorize us to process the data provided according to each promotional action and to be able to communicate it through various means such as social networks or one of our digital services.

The legal bases of each promotional action in which you participate will be available to you, together with more detailed information on the processing of your data.

▪ Disseminate on any of our digital services, or through our social media channels, photos or images that you have shared publicly, if you give us your consent to do so.

e. Analysis of ergonomics and quality for the improvement of our services

If you access one of our digital services, you are informed that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact in order to be able to improve our services.

Likewise, we sometimes carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and to detect areas in which to improve our performance.

3. / FOR HOW LONG YOUR DATA

WILL THEY BE KEEPED?

The retention period of your data depends on the purposes for which they are processed, as explained below:

3.a / Manage your registration as a user on the “lab429.com” site:

Your data will be processed as long as you remain a registered user (i.e. until the moment you decide to delete your user account).

3.b / The implementation, application and execution of the purchase or service contract

We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including for possible returns, complaints or claims associated with the purchase of the particular product or service.

In some cases, we will only process data until such time as you decide, such as in the case of payment (card) data that you have asked us to keep for possible future purchases (where this function is available).

3.c / Marketing

We will process your personal data until you unsubscribe or cancel your subscription to the newsletter.

Likewise, we will show you personalized advertisements until you change your settings on your mobile or browser so that the authorization is revoked.

If you participate in promotional actions, we will keep your personal data for 6 months from the end of the action.

3.d / Analysis of ergonomics and quality

We will process your data occasionally for the duration of carrying out a quality action or investigation.

4. / WILL YOUR DATA BE SHARED

WITH THIRD PARTIES?

In order to fulfill the purposes indicated in this Privacy and Cookies Policy, access to your personal data must be permitted in order to offer you certain services, i.e.:

▪ financial institutions,

▪ fraud detection and prevention entities,

▪ technology and analytics service providers,

▪ suppliers and partners of services related to logistics, transport and delivery and/or their partner establishments,

▪ service providers related to customer service,

▪ service providers and collaborators related to marketing and advertising such as social networking sites, advertising agencies or advertising partners.

5. / WHAT ARE YOUR RIGHTS

WHEN DO YOU PROVIDE US WITH YOUR DATA?

We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. As Joint Controllers, we have agreed that these can be exercised at no cost by sending us an email, simply indicating the reason for your request and the right you want to exercise.

If we consider it necessary to be able to identify you, we may ask you for a copy of an identity document. Irrespective of the purpose or legal basis under which we will process your data, you have the particular right to:

• Ask us for access to the data we hold about you. We remind you that if you are a registered user of the lab429.com site, this information can also be consulted in the section corresponding to your personal data.

• Ask us to rectify the data we already have. We remind you that if you are a registered user of the lab429.com site, you can also access the section corresponding to your personal data in your account to modify or update your personal data.

However, do not forget that by providing us with your personal data in an active way and by any means, you ensure that these are true and exact and that you undertake to communicate to us any change or modification of these. .

Any damage or loss caused to the lab429.com site or to the lab429.com site manager or to any other third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms, is the responsibility of exclusive to the user.

Please remember that as a general rule you should only provide your own personal data and not those of third parties, except as permitted in this Privacy and Cookies Policy.

• Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we may need to process them, as already indicated above, or for which we are no longer competent to do it.

• Ask us to limit the processing of your data, which implies that, in certain cases, you can ask us to temporarily suspend the processing of the data or to keep them beyond the necessary time if you need it.

• Provide instructions regarding the storage, erasure or communication of your personal data after your death.

If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

6. / WHAT HAPPENS IF YOU PROVIDE US WITH THIRD PARTY DATA OR IF A THIRD PARTY PROVIDES YOUR DATA TO US?

We offer features or services that require the processing of personal data of a third party that you, as a user or customer, must provide to us, such as in the case of activating and sending a Gift Card (when these functions are available).

If you provide us with personal data relating to third parties or if it is necessary for us to request them in order for a third party to collect an order on your behalf, you assure us that they have been informed of the purposes and how we need to process their personal data.

If a third party has provided us with your data or you have provided it yourself because of a function or service requested by one of our users, we will use it to manage the function or service in question in each case, within the limits of the purposes set out in this Privacy and Cookies Policy.

7. / CHANGES TO THE PRIVACY POLICY

AND COOKIES

The information contained in this Privacy and Cookies Policy may be modified if we deem it useful.

If applicable, this will be notified to you by several means through the lab429.com site (for example a banner, a pop-up window or a notification), or even communicated to your e-mail address if the change in question is particularly important for your privacy, so that you can review the changes, evaluate them and, if necessary, object or withdraw from a service or functionality.

8. / INFORMATION ON COOKIES

We use cookies and similar devices, subject to your consent, to facilitate your navigation on the lab429.com site , to know how you interact with us and, in certain cases, to offer you advertisements adapted to your habits. navigation. Please read our Cookie Policy to find out more about the cookies and similar devices we use, their purpose and other relevant information.

Information about cookies

What is a cookie ?

A cookie is a small text file that a website stores on your PC, phone or other device to collect data about your browsing on that site. Cookies are necessary to facilitate navigation and make it more pleasant. They do not cause any harm to your computer. Although this policy uses the general term "Cookies" as the main method of storing information used on this website, the browser's "local storage" space is also used for the same purposes as Cookies. All of the information in this section also applies to this “local storage” space.

For what purposes are cookies used on this website?

Cookies are an essential part of how our website works. The main purpose of our cookies is to optimize your browsing experience. For example, they make it possible to remember your preferences (language, country, etc.) during navigation and during subsequent access. The data collected through Cookies allows us to improve our site, by making estimates relating to the numbers and patterns of use, by adapting the site to the interests of each user, by speeding up searches, etc. We may occasionally, with your prior consent, use cookies, tags or other similar devices to obtain information that allows us to show you, either from our website, or from third party websites or by any other means, targeted advertisements based on your browsing habits.

What are Cookies NOT used for on this website?

We do not store in the Cookies we use any sensitive personal information, such as your address, password, credit or debit card details, etc.

Who uses the data stored in Cookies?

The information stored in Cookies from our website is used exclusively by our services, with the exception of cookies hereinafter referred to as "third-party cookies", which are used and managed by external entities in order to provide the services to us. that we have asked them for the purpose of improving our services and the user's browsing experience. “Third-party cookies” are essentially intended to provide us with access statistics and to guarantee the payment transactions carried out.

How to avoid the use of Cookies on this website?

If you do not wish to use cookies on this site taking into account the above limitations, you must first disable the use of cookies in your browser and then delete the cookies stored on your browser associated with this website. You can perform this operation at any time.

How to deactivate and prevent the use of Cookies?

You can restrict, block or delete Cookies from this website at any time by modifying the configuration of your browser as indicated below. Since the settings are different from one browser to another, the configuration of Cookies is usually done in the “Preferences” or “Tools” menus. For more information on the configuration of Cookies in your browser, please consult the "Help" menu of the latter.